I am born in a super busy generation where E-commerce industry is taking edge
over traditional way and people feel more easy and comfortable while using text
or web chat support with single touch just on our touch screen smart phones
than going out to save their time. While shopping online, I had a great experience with Quikr where I had
opportunity to buy original and authentic products via Quikr at a great
discount.
Talking about Quikr
website, it is one of great and largest online classified website where we can directly contact the buyer and
accept or reject the deal or offering without any obligations. Quikr provides
free service to the buyer and seller where we can choose different categories
and find the right product or be a seller.Recently Quikr has
come up with Quikr NXT which is something similar to face book
chat and much more. This feature is really amazing as it saves my time and
money. It is great addition which offers competitive advantage and win-win
situation for everyone.
Three things about
the Quikr NXT which helps me to prefer chat over phone call are-
1. Checking the chat history
With Quikr NXT chat history feature, the online classified portal has given
me as a buyer to have chat record and even show the seller proof for his
commitment. I like the
chat history option because it gives me better transparency and being able to
check the price before we go out and make the final deal offer. I had issues
two times in past six months when my experience with seller was no great. There
was an occasion when I was buying a foot and body massager. The seller agreed
to sell it and we had made a deal on phone for 6,500 rupees. But when I reached
the spot and talked to him, he did not agreed to the conditions as per our call
and wanted me to shell out five hundred rupees more. In the second case, I had
an agreement with the buyer during my conversation on phone while buying a sofa
that it will include shipping and delivery free. But later on the seller did
not commit to his own words and changed his mind.
Also as a buyer,
the Quikr NXT feature helps me to retrieve my chat records and see if the
last price quoted by me and can talk to buyer before hand on other things.
2. Interactive Way
and Saving Time
Quikr NXT offers
option to interact with the concerned buyer or seller before we can call them
and best way to save time. Earlier when I was using quikr for buying items
which were good and as per my budget, I had to make many calls before
proceeding to meet the seller and making the deal. Most of the time, there was
issue when the seller did not pick up the phone or it was wrong number or
person on the call would talk in rude language. Also as a seller, there were
issues after posting my products on Quikr website. There were random calls and
most of them were not really interested. Some people would call again and again
disturbing me or sending me junk sms.
3. Privacy and Easy
Share option
With Quikr NXT, I have an option to hide my personal
contact details and email address which is not present in other online
classifieds websites. Other part is that now while interacting with seller, I
can send pictures of my product directly and discuss in details about product
dimensions so that customer is more satisfied and deal gets a positive signal.
As a customer when buying the exclusive home products, I am always looking to
get the details and picture so that I could find the exact position whether the
product is old or new. This is better alternative than verbal communication
over phone which does not gives the clear picture.
This post is a part of IndiBlogger Happy Hour contest sponsored by Quikr .
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